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Vehicle Pick up & Return
Wendekreisen operates depots in Auckland & Christchurch.
All pick ups and returns should be made to one of these.
On special request Wendekreisen can arrange pick up &
return of vehicles in Wellington or Picton. A relocation fee
of $150 may apply.When you collect the vehicle, the vehicle
will be shown to you and all functions explained. Please ask
any questions you may have at this time.
Depot Business Hours Auckland and Christchurch:
Monday to Friday: 8:30 am - 5:00 pm (08:30 - 17:00) local
time.Saturday/Sunday/Public Holidays: 8:30 am - 1:00 pm (08:30
- 13:00)Pick ups or returns outside of business hours are
available on request. We charge for late returns on a daily
basis.Customers are advised to arrange for accomodation before
and after the hire period.
Airport Transfers & Vehicle delivery
Wendekreisen provide a free transfer to and from airports
and our depots.Auckland: After your arrival
at Auckland Airport, please take the 'Super-Shuttle'
or 'Citi Cab Shuttle'or a taxi to our depot. The cost of approx.
NZ$25 will be refunded to you. If you spend the first nights
at a hotel, please ring us on our freephone number (0508-109328)
to organize transfer. Taxi or shuttle costs from the city
will be refunded up to a maximum of NZ$30. Take the exit 'Manukau'
on the Southern Motorway and follow Wiri Station Road to the
end, turn right into Roscommon Road and you will soon find
us on your right.
Christchurch: Customers will be met at the
airport if we have your arrival details. If you stay at a
hotel, please ring our Christchurch depot ( 5 minutes from
Christchurch airport) to organise transfer.
One Way Rentals
One way rentals are available between all branch locations
at no extra charge but must be organised at time of booking.
Change of Pick Up or Return Location
A change of pick up or return destination is subject to
availability. If the hirer wishes to change the pick up or
return destination after the booking has been confirmed, before
or after the rental has commenced, they must obtain approval
from Wendekreisen Travel. A relocation fee will apply if approval
from Wendekreisen is not sought or granted.
Returning Vehicles
Vehicles have to be returned on the date, place and time
as shown on the contract. Late returns will result in extra
charges. The hirer is obliged to return the vehicle :
- With the fuel level that is marked on the damage sheet.
- In a reasonable clean condition.
- With empty holding tank and toilet.
Extra charges will apply for not meeting these criteria.
Rental Charges
Rental charges for campervans / motorhomes & recreational
vehicles are calculated on a daily basis, irrespective of
pick-up time and include unlimited kilometres and GST. There
is a minimum rental period of 5 days.Charges for cars are
based on a 24 hour period.
Insurance
The Insurance excess is NZ $ 1200.- for drivers over 25
years, NZ$1800.- for drivers of 21 to 24 years and NZ$2200
for drivers under 21 years (Gst included).
This amount must be paid at the commencement of each hire
as a security bond. It is fully refundable at the termination
of the hire, subject to the hired vehicle being returned on
time, at the agreed location and in a clean condition (toilet
cassette and waste water tank has been emptied), with the
vehicle being refueled to the level as received on delivery
date, no damage incurred to the Wendekreisen vehicle and the
hired vehicle was not involved in, caused or contributed to
an accident or infringement (speeding or parking tickets)
and no items are lost or damaged.
Excess Reduction
Excess Reduction at $30.00 per day will reduce the excess
for any vehicle to $250.00 ( $ 500.-for drivers 21 to 24years
and $ 750.-for drivers 19 to 21years), the cost for this excess
reduction includes the compulsary insurance of $ 14.--/day.
Tyre and windscreen insurance is available for an extra $
7.--/per day (nil excess).
Unlimited Kilometres and One Way Rentals
There are no additional per kilometre charges, and one
way hire either way between our Auckland and Christchurch
depots is free. A relocation surcharge of NZ$150 applies to
any pick up or return to Picton or Wellington. We also provide
a complimentary transfer between airports and our Auckland
or Christchurch depots on the day of hire or return of vehicle.
Travel Insurance
In New Zealand personal injury is covered by the Accident
Compensation Commission, however, Wendekreisen strongly recommends
that all clients take out Personal Travel Insurance.
Drivers Licence and Minimum Age
A valid national drivers licence is required. National
drivers licences, which are not in English, need to be presented
in conjunction with an offical translation or valid international
drivers licence. The minimum driver age is 18 years.
Restricted Roads
Vehicles can only be driven on sealed or well-maintained
roads. No vehicle can be taken on Skippers Road (Queenstown),
Ninety Mile Beach (Northland), Ball Hut Road (Mt. Cook) and
North of Colville Township (Coromandel Peninsula).
Breakdowns and Mechanical Failure
In the event of mechanical problems, the hirer should
contact Wendekreisen Travel as soon as possible on the free
phone number provided and we will direct you to the closest
service center.
Repair Approval
Repairs of up to $50.00 may be made without authorisation
and will be reimbursed, provided that all receipts are submitted
and the hirer was not directly responsible for the damage.
Amounts above $50.00 require approval from Wendekreisen Travel.No
responsibility will be accepted for accommodation charges,
meals or out-of-pocket expenses resulting from a breakdown
unless it has been approved by Wendekreisen Travel. Our liability
extends only to refund of rental charges for any days of total
loss of vehicle usage caused by a mechanical breakdown, provided
the hirer notifies Wendekreisen Travel as soon as possible
to give us the opportunity to rectify the problem.
Subsitute Vehicles
We reserve the right to substitute a comparable or superior
vehicle at no extra cost in some circumstances. This shall
not constitute a breach of contract and does not entitle the
hirer to any refund. Should this not be possible, we will
refund each full day of the hire that is lost.
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